Team-Based
Insurance Advisors
No More Orphan Policies

10Life's licensed insurance advisors act in your best interest, 
selecting the right products from Hong Kong's insurance companies. 
We provide a one-stop solution for consultation, application, and claims, 
ensuring you get the right insurance and fair payout.

Team-Based Insurance Advisors

10Life's licensed insurance advisors 
act in your best interest.
We provide a one-stop solution
ensuring you get the right insurance 
and fair payout.

Why you should get insurance from 10Life?
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Unbiased Advice

Data-driven, not commission-driven.

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Save Time and Effort

Compare multiple products at once.

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You-First Approach

Tailored to your needs, with no hard sell.

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With nearly 50% of the roughly 1,000 annual insurance complaints involving advisor conduct and claims settlement¹, how can I know if 10Life is reliable?
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10Life prioritizes advisor training and integrity over commissions to ensure consumers "get the right insurance and fair payout." Since our 2022 launch, we have earned positive reviews from our clients.

10Life Redefines the Insurance Experience

200+

5-Star Google Reviews²

9.8/10

Service Satisfaction³

89%

of Clients Recommend 10Life³

Tracy Wong
starstarstarstarstar

10Life's advisors don't chase high commissions, so they can provide unbiased advice based on the client's insurance preferences.

*As of September 2025, the positive reviews are taken from 10Life's Google Reviews. Content has been translated, condensed, and edited for clarity and fluency while preserving the original meaning.

1. Source: Complaint statistics from the Insurance Authority (2019 - 2024).
2. Data as of July 2025, from 10Life Google Reviews.
3. Data as of July 2025, based on 10Life's Q2 2025 Customer Service and After-Sales Survey.

10Life's One-Stop Insurance Service
A professional process that gives you clarity on every step of the way.
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了解需要

Understanding Your Needs

We start by getting to know your protection needs, budget, family status, and future plans to create personalized insurance recommendations.

比較產品

Comparing Products

Using 10Life's exclusive actuarial rating system, we objectively analyze and compare products from multiple companies for you, explaining their pros and cons.

無憂投保,全程跟進

Hassle-Free Application with Full Support

We provide one-stop assistance with all application documents and the underwriting process to ensure everything goes smoothly.

售後及理賠支援

After-Sales and Claims Support

We offer a team-based service commitment. Should you ever need to make a claim, our independent claims team will provide full support.

What Makes 10Life Advisor Different

10Life Advisors vs. General Agents 10Life Advisors vs. Online Application
This Role Represents
Product Choice
Stance
Claims Disputes
Service Continuity
10Life 顧問
10Life Advisor
The client. We always act in your best interest.
We compare products across multiple insurers for a true side-by-side analysis.
Objective and impartial, recommending only what you need.
We advocate for you in disputes with insurance companies and regulators.
Our team-based approach eliminates the risk of "orphan policies."
一般 Agent
General Agent
The insurance company.
Recommends products from mainly single insurer.
Advice can be influenced by company sales targets or commissions.
Unlikely to side with a client against their own company in a dispute.
When an original agent resigns, losing support or getting a new agent often results in rushed sales.

Frequently Asked Questions

Does 10Life hold an insurance license?

Yes. 10Life Financial Limited is a licensed insurance broker company (Insurance Authority license number: FB1526) that provides professional insurance comparison and policy services to clients.

Does 10Life favor any insurance company?

No, 10Life is an independent insurance broker and is not affiliated with any insurance company. We prioritize our clients' interests, offering objective analysis based on your needs, comparing multiple products, and recommending the most suitable product without any hard-selling for higher commissions.

Do I need to pay for 10Life's advisor services?

No, 10Life's advisor services are free. This includes insurance needs analysis, product comparison, recommendations, assistance with policy applications and claims.

Can I enjoy discounts or offers by purchasing insurance through 10Life?

Yes, through 10Life, you can compare the latest offers from different insurance companies in one go. 

Isn’t it more convenient to research and buy insurance on my own?

10Life is composed of insurance experts and actuaries who can quickly assess the strengths and weaknesses of products, decode complex policy terms, and help you avoid the risk of "buying the wrong insurance".

Compared to researching on your own or consulting multiple insurance company agents one by one, we consolidate product details and the latest offers from various insurers, saving you time and effort while ensuring you get the most suitable plan.

How does 10Life assist with claims?

We have dedicated claims specialists. If you need to file a claim, contact us via our official WhatsApp (+852 37051599), and our team will guide you through the entire process.

We will review the insurance company's claim decisions, and in cases of unreasonable rejections or disputes, 10Life will advocate on your behalf to ensure you receive your rightful compensation.

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