【Breaking Time and Regional Boundaries】One-Stop Advanced Planning Let "Love and Eternity" Fear No Changes in the World

Life's blueprint often becomes more vibrant due to the dreams of family members. Nowadays, many families have extended their horizons beyond geographical boundaries—children may study abroad for further education, parents might choose to retire in a foreign land, while you may be striving for your career locally. As the cornerstone of the family, there is a need for a stable and flexible financial plan to support the transitions and future aspirations of each family member at different stages of life.

When love transcends borders, tangible support must also follow. How should financial arrangements keep pace? What many seek is no longer merely wealth accumulation, but a series of more flexible, convenient, and efficient financial tools—a 'one-stop' financial management platform that can steadfastly protect and pass on family wealth.

Hang Seng Insurance's "Love & Forever" Multi-Currency Life Insurance Plan ("Love & Forever") is an extension of love, designed to prepare for your family's future financial goals, including children's education, future retirement, or medical expenses. It also provides life protection, offering added peace of mind to the head of the household. Combined with other wealth management products from Hang Seng Bank, it enables customers to build wealth early and become the strongest pillar of support for their family. Whether you or your family have a clear direction ahead or encounter changes along the way, you can uphold the promise of love, ensuring that actions of love remain fearless, boundless, and worry-free.

Hang Seng Insurance believes that the control over financial planning should truly be returned to the hands of customers.

The limitations of traditional multi-currency plans often cause inconvenience to customers: when an excellent exchange rate opportunity arises in the market, and one wishes to make conversions for overseas family members or future planning, the chance slips away due to the rigid "designated day" that occurs only once a year. Remembering all important dates is already challenging, let alone the annual "designated conversion day" for a financial product.

The "Love & Forever" Multi-Currency Life Insurance Plan not only offers a choice of 8 policy currencies¹, including GBP, CAD, AUD, and NZD, but also, starting from the 3rd policy anniversary or after the premium payment term ends (whichever is later), allows customers up to 3 opportunities within each policy year to seize market opportunities by converting policy currencies through the currency conversion option^2,11. This flexibility enables parents to manage global asset allocation or prepare overseas funds for their children with greater ease, responding to market conditions and ensuring that every bit of care and planning holds greater value.

The reason this flexibility provides genuine peace of mind is that it is built on the most solid commitment: a multi-currency "True Guarantee" for worry-free conversion. Unlike some plans in the market that may alter the "guaranteed return" ratio after currency conversion, "Love & Forever" offers customers a true "peace of mind"—when customers exercise the currency conversion option^2,11, the guaranteed cash value and non-guaranteed special bonus ratio of the policy remain unchanged. This "True Guarantee" commitment allows customers to seize market opportunities without any lingering concerns, ensuring a more secure and steady path forward for their loved ones abroad. 

Case Study: Parents’ "Forward Planning" Helps Children Pursue Their Dreams Boldly

Parents always want the best opportunities for their children, so Mr. Chan made thorough preparations for the education funds of his daughter Cindy and son Carson early on. When they were 3 and 5 years old respectively, he purchased the "Love & Forever" Multi-Currency Life Insurance Plan, which offers a choice of 8 currencies. Whether his children ultimately decide to study abroad or develop locally, the currency conversion feature in the policy provides flexible support.

After Cindy entered secondary school, she decided to pursue university education in the UK. If Mr. Chan had chosen a traditional multi-currency plan, due to policy restrictions, he might have missed the best exchange rate opportunity during currency conversion. However, with the "Love & Forever" Multi-Currency Life Insurance Plan that Mr. Chan selected, he can actively seize every exchange rate opportunity, converting the policy currency from USD to GBP. Moreover, as the policy promises that the guaranteed return ratio remains unchanged after currency conversion^2,11, he not only avoids losing out on exchange fees but also leverages exchange rate advantages to add extra support to Cindy’s education fund. 

How can you stay closely connected with children or parents living abroad and ensure timely support when needed? Through the seamless integration of "Love & Legacy" with Hang Seng Prestige, the additional Family+ account, and the Hang Seng Multi-Currency Mastercard® Debit Card, savings, wealth growth, withdrawals, management, and global spending are perfectly combined, achieving a "one-stop" solution for family financial management.

"Love & Legacy" serves as the core of family wealth growth, accumulating wealth over time and providing long-term growth potential for clients' assets. When clients need to access funds, they can utilise the policy’s "Regular Withdrawal Option⁴", withdrawing cash value from the policy monthly or annually to meet various financial needs. The withdrawn amount is not sent via traditional cheque but can be directly deposited into the client’s Hang Seng Prestige or Prestige additional Family+ account.

The additional Family+ account is a comprehensive account. A single Prestige main account can support up to 4 additional Family+ accounts for a spouse, children, or parents, tailored to different financial goals, with the flexibility to allocate various wealth management products. As the main account holder, you can easily manage all accounts through personal e-Banking, providing constant care and attention to your beloved family members. For instance, if your children are studying abroad and frequently need to pay tuition and living expenses overseas, the Global Money+ international transfer service on the Hang Seng Mobile App can help clients handle this effortlessly.

The main account holder can also apply for a Hang Seng Prestige Multi-Currency Mastercard^® supplementary Debit Card^# for the additional Family+ account. Family members can use the card for local or overseas spending, enjoying $0 transaction and withdrawal fees for foreign currency transactions^##. This ensures seamless access, even in urgent need of cash, without the long delays and high fees associated with traditional wire transfers.

Case Study: Close Connection – Instant Delivery of Parental Love

When Cindy went to the UK for further studies, Mr. Chan began withdrawing funds from the "Love & Legacy" policy, depositing them into the additional Family+ account opened for his daughter to cover her education and living expenses. Through the Global Money+ international transfer service on the Hang Seng Mobile App, Mr. Chan can easily pay his daughter’s tuition fees.

Upon Cindy’s arrival in the UK, Mr. Chan applied for a Hang Seng Multi-Currency Mastercard^® supplementary Debit Card for her through the Family+ account. Cindy can use this card to withdraw cash directly and make online purchases locally to cover daily expenses. Meanwhile, Mr. Chan can monitor the related expenditure status via the Hang Seng Mobile App at any time. When Cindy has an urgent need for funds, he can instantly transfer the required amount to the Family+ account, supporting his daughter through the supplementary debit card. This is the change brought by "Love & Legacy": ensuring family support always arrives faster than any challenges.

As children grow, the need for wealth distribution also arises. "Love & Eternity" offers a "Policy Split Option³", allowing clients to split a single policy into up to 3 independent new policies according to their wishes, allocating them to different family members. For instance, one policy could be a "dowry" for a daughter, filled with blessings; another could be a "start-up fund" for a son, carrying boundless trust; and the third could be reserved for oneself and one’s partner, serving as a foundation for a comfortable retirement.

The inheritance plan also provides diversified wealth transfer arrangements. During the policy term, the policyholder can designate a Successor Policyholder⁵, a Policy Custodian⁵, a Successor Insured⁶, and make unlimited changes to the insured person⁷. This ensures that the value of the policy flows like an enduring river of wealth, seamlessly passing from the client to their children, and from their children to their grandchildren, achieving the perpetual transmission of family values and love. 

Comprehensive Additional Protection  Serving as a Family’s "Protective Umbrella"

"Love & Eternity" also offers dual protection for physical and mental well-being, ensuring that financial planning for the family remains uninterrupted in the face of sudden health challenges or accidents.

If the insured is diagnosed as mentally incapacitated or suffering from severe cognitive impairment, the beneficiary of the Family Guardian Mental Protection⁹ under "Love & Eternity" will receive a lump sum for financial support to cover the costs of caring for the patient. Additionally, if the insured unfortunately passes away due to an accident before the age of 81, apart from the death benefit, the designated beneficiary of the policy will also receive an additional Accidental Death Benefit¹⁰.

 "Love & Eternity" helps clients face changes at every stage of life without fear. Whether for oneself or loved ones, even if plans change midway, they can stay ahead and adapt. 

Hang Seng Insurance aims to break the conventional stereotype of traditional savings insurance by integrating with other wealth management products from Hang Seng Bank, creating a "one-stop" global financial management platform for families. This platform closely weaves together wealth growth, financial convenience, and care among family members. 

Book an appointment or learn more now: Please click here. 

**The offer is subject to terms and conditions. Please note the associated product risks. 
For terms and conditions related to the first-year premium discount offer, please click here. 
For detailed terms, conditions, risks, and exclusions of the "Love & Always" Multi-Currency Life Insurance Plan, please click here to refer to the product brochure.

*Hang Seng Insurance Company Limited (“Hang Seng Insurance”) reserves the absolute right and discretion to accept or reject any application for exercising the currency conversion option and/or policy split option. These options can be exercised from the 3rd policy anniversary or after the premium payment term ends (whichever is later), with a maximum of 3 conversions per policy year. The currency conversion exchange rate will be determined by Hang Seng Insurance at its absolute discretion. For details on policy split and currency conversion options, please refer to the product brochure. Subject to terms and conditions. Please note the associated product risks and credit risks. The "Love & Always" Multi-Currency Life Insurance Plan (“this Plan”) is a life insurance plan with a savings component and is not equivalent to or similar to any form of bank deposit.

Notes:

1. If you choose to pay premiums in a foreign currency for "Love & Always", all premiums payable and policy benefits will be recorded in that foreign currency. Both the conversion from foreign currency to HKD and vice versa are subject to exchange rate fluctuation risks. Therefore, you must consider exchange rate risks before making an insurance decision. If premiums are paid in HKD or benefits are received in HKD, Hang Seng Insurance will convert the relevant amounts on the day of processing your premium payment or settling your policy benefits at a market-based exchange rate, either from HKD to the foreign currency or from the foreign currency to HKD. The applicable exchange rate is determined by Hang Seng Insurance and may change from time to time. Foreign currency exchange rates can rise or fall. If premiums are paid in HKD and the foreign currency appreciates against HKD, the subsequent premiums payable in HKD will be higher than the first-year premium paid at the time of application. If you receive policy benefits in HKD and the foreign currency significantly depreciates against HKD at the time of benefit settlement and payment, you may lose a significant portion of the policy benefits.
2. From the 3rd policy anniversary or after the premium payment term ends (whichever is later), the policyholder may apply to convert the policy currency to another available currency; a maximum of 3 conversions per policy year is allowed, and the currency conversion exchange rate¹¹ will be determined by Hang Seng Insurance at its absolute discretion. Hang Seng Insurance reserves the absolute right and discretion to accept or reject any application for exercising the currency conversion option. For details, please refer to the product brochure.
3. From the 3rd policy anniversary or after the premium payment term ends (whichever is later), the policyholder may apply to split the policy into a maximum of 3 split policies. Hang Seng Insurance reserves the absolute right and discretion to accept or reject any application for exercising the policy split option. For details, please refer to the product brochure.
4. Any application for the regular withdrawal option must meet the following two requirements: (i) the minimum amount for each reduction of the policy amount¹², and (ii) the minimum policy amount¹² after exercising the regular withdrawal option. These minimum amount requirements are determined by Hang Seng Insurance at its absolute discretion from time to time. For details, please refer to the product brochure. 
   From the 5th policy anniversary or after the premium payment term ends (whichever is later), provided that your policy has no assignment of benefits and no outstanding debts, you may request to exercise the regular withdrawal option by reducing the policy amount in the form of annual or monthly withdrawals, subject to approval by Hang Seng Insurance. Upon approval by Hang Seng Insurance, the portion of the guaranteed cash value and special bonus (if any) corresponding to the reduced policy amount will be paid to the policyholder. The policy amount and total premiums paid will be adjusted and reduced proportionally. The guaranteed cash value, special bonus (if any), and death benefit calculated under the policy terms will also be adjusted accordingly, and Hang Seng Insurance will be proportionately released from its obligations under the policy. For details on the regular withdrawal option, please refer to the policy terms.
5. Hang Seng Insurance will, at its sole discretion, decide whether to accept your application to designate a successor policyholder and policy trustee (if applicable) based on any prevailing rules, terms, and conditions determined by us from time to time. For details, please refer to the product brochure.
6. Hang Seng Insurance will, at its sole discretion, decide whether to accept your application to designate a successor insured based on factors including (i) satisfactory proof of the successor insured’s insurability; (ii) the successor insured meeting Hang Seng Insurance’s age requirements at the time; (iii) whether the policyholder and successor policyholder (if any) have sufficient insurable interest¹³ in the successor insured; (iv) if you wish to designate a successor insured below the insurable age¹⁴ of 18, you must simultaneously designate a successor policyholder or have a successor policyholder already recorded with Hang Seng Insurance; and (v) other requirements determined by Hang Seng Insurance from time to time. For details, please refer to the product brochure.
7. Hang Seng Insurance will, at its sole discretion, decide whether to accept any application to change the insured based on factors including (i) satisfactory proof of the new insured’s insurability; (ii) the new insured meeting Hang Seng Insurance’s age requirements at the time; (iii) whether the policyholder has sufficient insurable interest¹³ in the new insured; and (iv) other requirements determined by Hang Seng Insurance from time to time. For details, please refer to the product brochure.
8. From the 5th policy anniversary, the policyholder may apply to exercise the policy value management benefit to lock in a portion of the guaranteed cash value and non-guaranteed special bonus (if any). Upon exercising the policy value management benefit, the selected locked-in amount will be guaranteed and allocated to the policy value management benefit balance, accruing interest at a non-guaranteed rate determined by Hang Seng Insurance from time to time. For details, please refer to the product brochure.
9. If the insured is diagnosed as mentally incapacitated or suffering from severe cognitive impairment during the policy period, Hang Seng Insurance will pay the Family Guardian Mental Protection benefit equivalent to: a specified percentage of the Family Guardian Mental Protection multiplied by (a) the guaranteed cash value plus (b) special bonus (if any) and (c) policy value management benefit balance (if any) on the date the claim for this supplementary benefit is approved; any outstanding debts will be deducted at the time of payment of the Family Guardian Mental Protection benefit. For details, please refer to the product brochure.
10. The accidental death benefit will automatically terminate on (i) the date the accidental death benefit compensation is paid; or (ii) the date the basic plan of the policy lapses, terminates, expires, becomes void, is surrendered¹⁵, or is cancelled; or (iii) the termination date of the supplementary benefit (whichever is earlier). For details, please refer to the product brochure.
11. The currency conversion exchange rate refers to the market-based rate determined by Hang Seng Insurance from time to time for exercising the currency conversion option².
12. The policy amount is used to determine the premiums payable for the policy, as well as the guaranteed cash value and special bonus (if any) receivable under the basic plan of the policy. The policy amount does not represent the death benefit amount or the cash value of your policy.
13. A relationship with sufficient "insurable interest" generally includes spouses, children under the insurable age¹⁴ of 18, and their parents/legal guardians.
14. The insurable age refers to the age of the insured or policyholder (if applicable) on any given day, based on their last birthday on or before the policy date or the relevant policy anniversary date (if the birthday falls on the same day).
15. If the policyholder surrenders the policy at any time after the cooling-off period and the policy has taken effect, the surrender value receivable may be less than the total premiums and premium levies paid. For details, please refer to the plan summary. If the policy is surrendered during the policy term, the policyholder may receive the net cash value¹⁶ (if any) calculated on the date of surrender processing, plus the special bonus (if any) and policy value management benefit balance (if any). In the case of partial surrender, the policy amount¹² and total premiums paid¹⁷ under the basic plan of the policy will be adjusted and reduced proportionally, and the calculation of guaranteed cash value, special bonus (if any), and death benefit will also be adjusted accordingly.
16. Net cash value refers to an amount equal to the guaranteed cash value minus any outstanding debts (if any) at any given time.
17. Total premiums paid refers to the total amount of all due and paid premiums for the basic plan.

Information Disclosure

The above-mentioned specified life insurance plans are underwritten by Hang Seng Insurance. Hang Seng Insurance is authorised and regulated by the Insurance Authority in Hong Kong and is a wholly-owned subsidiary of Hang Seng Bank.

This Plan is underwritten by Hang Seng Insurance. The above promotional material is provided by Hang Seng Bank and Hang Seng Insurance. This is a summary of information and is for reference only. This Plan is intended for sale in the Hong Kong Special Administrative Region only and should not be construed as an offer, solicitation, or recommendation to provide or sell any product of Hang Seng Insurance outside Hong Kong. For detailed information, terms, provisions, and exclusions of this Plan, please refer to the relevant promotional leaflet or flyer, with the policy terms prevailing. For related product risks, please refer to the product brochure. Policyholders are subject to the credit risk of Hang Seng Insurance. If the policyholder terminates this Plan and/or surrenders the policy in the early policy years, the surrender value received may be significantly lower than the premiums paid. All details regarding surrender are subject to the relevant policy terms. This product is offered by Hang Seng Insurance and not Hang Seng Bank. If you have an eligible dispute (as defined in the Terms of Reference of the Financial Dispute Resolution Centre under the Financial Dispute Resolution Scheme) with Hang Seng Bank during the sales process or handling of transactions related to this product, Hang Seng Bank will enter into the Financial Dispute Resolution Scheme process with you; however, for any disputes regarding the contract terms of this insurance product, you should resolve them directly with Hang Seng Insurance. If the policyholder surrenders the policy at any time after the cooling-off period, the surrender value receivable may be less than the total premiums paid. The expected surrender value can be found in the plan summary.

To learn more about Prestige and the supplementary Family+ account, please click here

• Global Money+ Overseas Transfer Service: Hang Seng Bank will update the list of designated countries or regions and local currencies from time to time. When transferring to certain designated countries/regions, specific requirements may need to be met to qualify for fee waivers. For details, please refer to the Hang Seng Bank website > “Banking Services” > “Transfer and Payment Services” > “Overseas Transfer”.
• Customers can learn more about fee details through the Hang Seng Wealth Management and Personal Banking Service Charges guide.
• The actual receipt time depends on the processing time of the receiving bank or correspondent bank (if any).
• ^#Hang Seng Multi-Currency Mastercard® Debit Card: A maximum of 6 supplementary debit cards can be applied for. The default daily spending limit for the primary debit card and supplementary debit cards is HKD 100,000 or equivalent currency, respectively.
• ^##Hang Seng Multi-Currency Mastercard^® Debit Card: Overseas local banks may charge customers additional fees (if applicable).

Foreign Currency Exchange Risk

Foreign currency exchange involves exchange rate risks. When customers convert deposits from HKD or a foreign currency to another currency, exchange rate fluctuations may result in profit or loss on the principal. If a foreign currency deposit needs to be converted back to another currency (including HKD) upon maturity, the deposit amount may experience profit or loss due to changes in the foreign currency exchange rate at that time. 

10Life is not authorised to act as an insurance intermediary for Hang Seng Insurance and does not engage in any regulated activities as defined in the Insurance Ordinance (Cap. 41).

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