Enquiries: enquiries@10life.com
Hotline: (852) 3705 1599
Address: 16/F Greatmany Centre, 109-115 Queen’s Road East, Wan Chai, Hong Kong


Enquiries: enquiries@10life.com
Hotline: (852) 3705 1599
Address: 16/F Greatmany Centre, 109-115 Queen’s Road East, Wan Chai, Hong Kong


Protection Mechanism How does Hong Kong protect your policy?
Financial indicators look at one figure to see how stable an insurer is
What happens if something goes wrong? How will the Insurance Authority handle it?
Real case: a lesson from the past — policyholders are protected
Summary

Protection Mechanism How does Hong Kong protect your policy?
The Insurance Authority is Hong Kong’s independent insurance regulator, with three lines of defence—working round the clock to safeguard you without your knowledge.
Only companies that pass the assessment may sell insurance in Hong Kong
Insurance companies must always maintain sufficient buffers
The Insurance Authority monitors each insurance company every day
Financial indicators look at one figure to see how stable an insurer is
The capital adequacy ratio (CAR) measures how thick an insurer’s financial safety buffer is. In simple terms: the higher the ratio, the stronger the ability to withstand unexpected losses.

What happens if something goes wrong? How will the Insurance Authority handle it?
The Insurance Authority will not wait until a crisis erupts before stepping in — it begins taking action as soon as problems first emerge.
Continuous monitoring of financial data; stress tests reveal hidden risks
Restrict new business, appoint a receiver, and require additional reporting
The most common outcome: policies are transferred to a sound insurer, with terms unchanged
A last resort; policyholders have priority in asset distribution
Real case: a lesson from the past — policyholders are protected
The following three real-life cases show clearly how the Insurance Authority protects Hong Kong policyholders in times of crisis.

Summary
Three things you should know
All licensed insurance companies in Hong Kong are regulated by the Insurance Authority and must meet stringent capital and governance requirements before they can sell policies to you.
The Capital Adequacy Ratio (CAR) is a key measure of an insurer’s financial strength. The ratios of major insurers are all well above the Insurance Authority’s minimum requirement of 100%.
Even if an insurer runs into problems, the Insurance Authority will step in to protect your interests. Historically, policyholders have never lost their protection or savings due to an insurer’s insolvency.
This English version of this article has been generated by machine translation powered by AI. It is provided solely for reference purposes. In the event of any discrepancy or inconsistency between this translation and the original Chinese version, the Chinese version shall prevail.
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Protection Mechanism How does Hong Kong protect your policy?
Financial indicators look at one figure to see how stable an insurer is
What happens if something goes wrong? How will the Insurance Authority handle it?
Real case: a lesson from the past — policyholders are protected
Summary



