Enquiries: enquiries@10life.com
Hotline: (852) 3705 1599
Address: 16/F Greatmany Centre, 109-115 Queen’s Road East, Wan Chai, Hong Kong


Enquiries: enquiries@10life.com
Hotline: (852) 3705 1599
Address: 16/F Greatmany Centre, 109-115 Queen’s Road East, Wan Chai, Hong Kong



“Supporting those above and caring for those below” is a true reflection of life for people in their thirties and forties at the peak of their careers. If you or a family member unfortunately develops a serious illness, the financial burden involved should not be overlooked. Traditional critical illness insurance focuses on the insured person, but FWD Hong Kong Insurance (hereinafter referred to as “FWD”) has recently launched 危疾應援保/危疾應援保(升級版)及危疾應援保/危疾應援保(升級版)- 童步守護 (unless otherwise specified, hereinafter collectively referred to as the “FWD Crisis U Supporter Series”), introducing a number of first-in-Hong Kong features (Note 1) to provide appropriate protection upon diagnosis of specified critical illnesses.
危疾應援保/危疾應援保(升級版) offers Family Plus Protection (optional benefit), truly extending personal protection to the family, safeguarding you, your parents and your children. In addition, FWD has also introduced 危疾應援保/危疾應援保(升級版)- 童步守護, allowing unborn babies to enjoy protection immediately after birth (Note 2), including congenital conditions that may later develop into covered illnesses in life.
Hong Kong’s first1: Insured family members do not need to answer medical underwriting questions, extending protection to three generations
The previous generation put family first and devoted their whole lives to it. Many people only begin to pay attention to their own health after having children. However, as they get older, their medical history also becomes more extensive, making it difficult to take out critical illness insurance. Some older people may be refused cover by insurers, or may not be insured for certain serious critical illnesses, such as cancer, acute myocardial infarction and stroke (“the 3 major illnesses”).
FWD previously conducted the Greater Bay Area Health Protection Survey and found that 76% of Hong Kong respondents expect their own and their family’s medical expenses to increase by more than 20% over the next 10 years, which will place considerable financial pressure on them. They also expect the highest expense item to be critical illness or serious disease treatment, such as the treatment costs for the 3 major illnesses. In view of this, FWD has thoughtfully considered customers’ needs. Under Home Care Guardian (Optional Benefits) (only applicable to Crisis U-Plan / Crisis U-Plan Plus (Upgraded Version)), additional cover for the 3 major illnesses is provided for the insured person’s parents, while the insured person’s children are provided with critical illness cover for 62 critical illnesses.
It is worth noting that Home Care Guardian is an optional value-added benefit with a simple application process. The insured person’s parents and children do not need to answer medical underwriting questions or undergo medical examinations. Even if the parents are as old as 76 at the time of application (attained age at next birthday), or have common conditions among older people such as chronic illnesses like high blood pressure or diabetes, have had coronary artery bypass graft surgery, or the children have congenital conditions, they can still be covered. At the same time, the insured person’s existing cover will not be affected.
The policy must have been continuously in force for two years or more
| The insured’s parents (aged 761 or below at the time of application) | The insured’s children | |
| Benefit period | Ages 561 to 851 | Up to age 181 |
| Critical illness benefit (initial diagnosis) | Cancer Acute myocardial infarction Stroke | 62 critical illnesses |
| Benefit amount | 20% of the original sum insured2 | 20% of the original sum insured3 |
| Notes: 1. Age on next birthday. 2. This Home Add-on Protection for parents under this policy will only be paid once. The maximum benefit payable per insured parent is HKD200,000 or USD25,000. 3. This Home Add-on Protection for children under this policy will only be paid twice, and each insured child may only make a claim once. The maximum benefit payable per insured child is HKD200,000 or USD25,000. | ||
Additionally, FWD has partnered with the Ageing Society Association to offer eligible customers of 危疾應援保/危疾應援保(升級版) the option to purchase the One Link Smart Care® App (Note 3) for one year at a promotional price of HK$1 during the promotion period, for use by the policyholder or one of their spouse’s parents. Key features of the app include medication reminders, outpatient appointment booking, emergency support, real-time information and more, helping to protect the health of elderly family members in an intelligent and convenient way. Click here to learn more about the service details.
Hong Kong’s first 2: compensation for fertility treatment received due to critical illness. Keep moving forward with your family planning.
Welcoming a new life brings endless joy to a family. Even if you are unfortunately diagnosed with a critical illness, it does not mean you have to stop your family planning. After the critical illness benefit or the multiple benefits for specified critical illnesses under the 富衛危疾應援保系列 has been paid, if the insured person has undergone fertility treatment out of medical necessity as a result of the diagnosis of that critical illness, the plan will pay an infertility treatment benefit equal to 10% of the original sum insured (Note 4).
Hong Kong’s first of its kind3: Provides ongoing financial support for 3 major illnesses, easing patients’ financial burden
The rehabilitation treatment period for the three major critical illnesses is lengthy, yet most products on the market generally provide ongoing financial support for cancer only. However, the 富衛危疾應援保系 extends cover to acute myocardial infarction and stroke, providing the insured with an enhanced safety net. If the insured is unfortunately diagnosed with one of the three major critical illnesses, after receiving the critical illness benefit or multiple benefit payout for specified critical illness, the three major critical illnesses cash benefit (Note 5) will provide annual or monthly cash protection for a specified period.
| 危疾應援保/ 危疾應援保 - 童步守護 | 危疾應援保(升級版)/ 危疾應援保(升級版)- 童步守護 |
| 1. One year after a cancer diagnosis, ongoing active treatment or palliative care for the same cancer | |
| Pay 5% of the original sum insured each year for up to 5 consecutive years | Pay 10% of the original sum insured each year for up to 5 consecutive years |
| 2. After diagnosis of acute myocardial infarction or stroke | |
| Pay 1% of the original sum insured each month for up to 6 consecutive months | Pay 1% of the original sum insured each month for up to 12 consecutive months |
Hong Kong’s first of its kind4: Covers the cost of experimental drugs, enabling a more proactive role in treatment
Medical science is advancing day by day. Diseases that could not previously be cured may now be treated or alleviated through experimental drugs (see related News 1 and News 2). However, such drugs are expensive and may not be affordable for everyone. Therefore, 危疾應援保(升級版)/危疾應援保(升級版)- 童步守護 offers enhanced medical benefits for specified critical illnesses: if the insured is unfortunately diagnosed with cancer, Alzheimer's disease or Parkinson's disease, and, due to medical necessity, is prescribed an experimental drug to treat the disease within two years from the date of first confirmed diagnosis, FWD will reimburse the reasonable and customary costs of the experimental drug on an indemnity basis, subject to a limit of 20% of the original sum insured (Note 6).
Comprehensive coverage with total compensation of up to over 1,400% of the original insured amount
FWD Critical Illness Support Series offers broad protection, covering 62 critical illnesses and providing a safeguard against 65 specified illnesses, including 12 illness benefits specially designed for children. The plan further extends coverage to unknown illnesses, serving as a strong support for both adults and children. It can pay up to 7 instalments of specified critical illness multiple benefits (up to 990% of the original sum insured) (Note 7), while the total benefits of Crisis U-Protector (Enhanced) / Crisis U-Protector (Enhanced) - Child Protection can reach over 1,400% of the original sum insured (Note 8).
Jessica, a 30-year-old office worker, takes out Critical Illness Crisis Supporter Series (Enhanced) and Family Protector for herself, with a sum insured of HK$1,000,000 and a premium payment term of 20 years. She enrols her parents under Family Protector (both with age next birthday of 60). Jessica also takes out insurance for her unborn baby six months into her pregnancy with Critical Illness Crisis Supporter Series (Enhanced) - Child Protector, and later enrols her newborn son under Family Protector.
| Policy Year | Details | Relevant benefits available |
| Year 3 | Jessica’s father is unfortunately diagnosed with lung cancer for the first time | Parents Family Protector: an extra 20% of the original sum insured (HK$200,000) |
| Year 7 | Jessica experiences chest pain and, after hospital diagnosis, is confirmed to have breast cancer | Critical illness benefit: 100% of the current sum insured (HK$1,000,000) and Additional benefit: 75% of the original sum insured (HK$750,000), totalling 175% of the original sum insured (HK$1,750,000), plus special bonus (if any) |
| Note: As the compensation paid under the policy exceeds 100% of the original sum insured, Jessica will no longer need to pay premiums in future, and the guaranteed cash value of the policy will also be reduced accordingly to zero. Any special bonus in the future will not be paid out. | ||
| Year 8 | During the benefit payment period for the 3 major critical illness cash benefit after her breast cancer diagnosis, Jessica undergoes active treatment for breast cancer. As one year has passed, the annual 3 major critical illness cash benefit is payable. Jessica is prescribed an experimental drug for medical reasons to treat breast cancer | 3 Major Critical Illness Cash Benefit: an additional 10% of the original sum insured per year (HK$100,000), for up to 5 consecutive years Critical illness medical value-added benefit for specified critical illnesses: reimbursement of the prescribed experimental drug, up to 20% of the original sum insured (HK$200,000) |
| Year 10 | Following her breast cancer diagnosis, Jessica undergoes fertility treatment confirmed by a doctor as medically necessary | Infertility treatment benefit: 10% of the original sum insured (HK$100,000) |
| Year 12 | Six months into her pregnancy, Jessica takes out Critical Illness Crisis Supporter Series (Enhanced) - Child Protector for her unborn baby | Not applicable |
| Year 13 | Jessica gives birth to a baby boy and enrols him under Child Protector | Not applicable |
Protect your family. Act now.
FWD is fully supporting the health of you and your family. If you successfully apply for the 富衛危疾應援保系列 on an annual premium basis on or before 30 June 2023, you can enjoy four months’ premium rebate. Act now to save on premiums and gain protection. Offers are subject to terms and conditions.
Notes:
Disclaimer
This English version of this article has been generated by machine translation powered by AI. It is provided solely for reference purposes. In the event of any discrepancy or inconsistency between this translation and the original Chinese version, the Chinese version shall prevail.


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